Complaints

Complaints

Certified athletic therapists are expected to behave with the same professionalism as any other health care professionals in Quebec. Whilst still waiting for the legal regulation of a professional order, CTSQ is nonetheless requiring that all its members follow a strict and fair ethics code (French version only).

An independent ethics committee is appointed to control the respect of the said code. If you would like to fill out a formal complaint toward a certified athletic therapist, please fill out this form and email it to ethique@ctsq.q.ca.

Be assured that the complaints are dealt in a very discreet fashion as expected in the field. Note that a complaint against a CTSQ’s member can only take action upon the said member and no retribution can be provided to the plaintiff. This kind of retribution can only be addressed in a court of justice. Know that both processes can happen simultaneously. You may learn more about our process by reading this document (French version only).

Any questions may be addressed to the Chair at ethique@ctsq.qc.ca.